Privacy Policy

Last updated: February 2026

Who we are

HLS Insurance (Health and Life Solutions) is an insurance advisory firm based at 34 Manners Street, Wellington, New Zealand. This policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Information we collect

We keep the information we collect to a minimum. When you interact with our website, we may collect:

  • Contact details you provide when you phone, email, or otherwise get in touch with us, such as your name, email address, and phone number.
  • Cookies and similar technologies set by third-party services embedded on our site (see "Third-party services" below). We do not set any first-party tracking cookies ourselves.

How we use your information

We use the personal information you provide to:

  • Respond to your enquiries and provide insurance advice
  • Arrange and manage insurance policies on your behalf
  • Meet our legal and regulatory obligations

We will not sell or share your personal information with unrelated third parties for marketing purposes.

Third-party services

Our website uses the following third-party services that may collect data independently:

  • Featurable — We embed a reviews widget from Featurable to display client reviews. This widget may set its own cookies and collect usage data. See Featurable's privacy policy for details.
  • Google Fonts — We load typefaces from Google Fonts, which means your browser makes requests to Google's servers. See Google's privacy policy for details.

Data storage and security

Any personal information you share with us is stored securely and only accessible to authorised staff. We take reasonable steps to protect your information from loss, unauthorised access, or misuse.

Your rights

Under the Privacy Act 2020, you have the right to access and request correction of any personal information we hold about you. If you would like to make a request, please contact us using the details below.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please get in touch:

If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner.